Terms & Conditions

Please read the following carefully. Your use of the AYU Makeup web site (ayumakeup.ie) and the purchase (“Order”) of products (“Product”) from it means that you (“You” ) agree to these terms and conditions (“Terms”).

Shopping with AYU Makeup

An Order for Product can be made:

• online via this website
• by telephoning +353 868448957
• by emailing info@ayumakeup.ie

When an Order for Product is made by you in any of the ways described above you are offering to buy for the price stated, subject to these Terms.

We will confirm receipt of your Order, and provide you with any further information as necessary, by email, telephone, or post.

We may cancel any Order and not supply Product if it is reasonable to do so and may change or discontinue the availability of Product at any time at our sole discretion. If an Order is cancelled, any payment made will be refunded in full.

Any discrepancies must be reported within 48 hours of receipt of order.

Returns

We want you to be completely happy with your purchase so we try to make the returns process as painless as is possible. Returns are accepted providing that they are in their original packaging and have not been used. They must be returned with 7 days of receipt for a full refund to be made thereafter all returns are subject to a 15% administration fee.

Please allow up to 14 days for the adjustment on to the account. All postage is paid by the customer. We always recommend that you return the item via registered mail as we are unable to help or assist if the item doesn’t make it back to us.

Payment

PAYPAL

For online payments, currently we accept PayPal plus all major credit cards such as Visa Debit, Visa, and MasterCard. PayPal is a very safe payment method for purchases online. You can use PayPal as a pay path to pay via your Visa Debit, Visa, MasterCard and most major credit cards. You have the option of checking out as a guest /use your PayPal account or set up an account. Prices are shown mainly in € Euro.
PayPal and your credit card provider will convert to your currency at checkout. We have no control over the real time currency exchange rate. The currency conversion on our website is an approximate conversion. The full amount payable will be shown at checkout. By paying this amount, you have agreed to the real time exchange rate offered by PayPal or credit card provider.

You will receive an invoice from PayPal upon completion of your transaction should you pay via PayPal. You should then receive a confirmation email from AYU Makeup. Should you not receive this within 10 hours of your transaction, please contact us at info@ayumakeup.ie

Pricing and Availability

The prices for product are as stated on the Ayumakeup web site. All Products are in stock unless otherwise stated.

Delivery

We deliver to destinations inside and outside of Ireland.

We pride ourselves on delivering your product to you as quickly as we possibly can.

All Irish deliveries will be dispatched within 24 hours Monday-Friday. Any orders placed after 5pm on a Friday will not be dispatched until the following Monday.

Orders are dispatched with An Post or a courier, depending on the size of the order.

Delivery charges vary depending on the weight and delivery method relevant to the customer. In most cases all orders within the Republic of Ireland will be delivered within 24 hrs.

For orders outside of Ireland but in the EU, please allow 3-5 days for delivery.

Orders outside the EU may take 7-10 days for delivery.

If you have any questions, please contact us: info@ayumakeup.ie